YES24 has addressed actor Lee Jong Suk’s delayed departure from Jakarta, Indonesia.
"Yes24 24 will give an apology to all staff members and performers who performed actors Lee Jong-seok and the performers about this event related to the fan meeting held in Jakarta through YES24 Indonesia," said Yes24, I told the apology. 
Yes24 says, "Yes24 Indonesia is a local corporation that was not smooth in the process of issuing a visa through the visa consulting agent but due to internal problems in the local agent, I believed and proceeded with the fan meeting as planned, "explained the situation.
"However, after Lee Jong Seok and his staff arrived in Jakarta, I noticed that a tourist visa was issued, not a performance visa, so I asked a local agent to solve the problem and took relevant procedures." " "I was not able to pass on the factual relationship because I believed that the visa problem was solved through the immigration after the performance but it would be solved afterwards."
However, I am sorry that I have misunderstood Lee Jong Seok's side by saying that "the contents related to the taxes mentioned in the YES24 Indonesia local corporation are not true," he said. I will visit and apologize myself, and then I will settle the damage compensation issue through amicable consultation. " 
Lee Jong-seok told his SNS on the 5th, "I am now tied up with all my staff in Jakarta, and I am detained from yesterday." Jakarta's local promoter YES24 reported his profits to the authority tax office, I have not taken my irrelevant passport for me and my staff and returned it. "
Lee Jong Seok was staying in Indonesia for a fan meeting in Jakarta last Friday. I tried to come back on the 4th, but I was not allowed to leave. Lee Jong Suk's SNS article was deleted after the related report. After that, he went back to his home country on the 6th. According to his agency, Lee was able to leave safely with the help of the Indonesian Embassy. 
The following is a special entry for Yes24. Yes24 entry to
the Indonesian fan meeting event of actor Lee Jong Seok
YES24 conducted a performance with actor Lee Jong-seok on the event about fan meeting held in Jakarta through YES24 Indonesia local corporation We will apologize for the staff and the people involved.
YES24 Indonesia In the process of issuing visa application through visa consulting agent, the local corporation believed that agent did not go through due process due to internal agent problem but all problems were solved and there was no problem in issuing visa for performance. Meeting was in progress.
However, after Lee Jong Suk and his staff arrived in Jakarta, I noticed that a tourist visa was issued, not a performance visa. However, I was able to perform the performance without the visa being normally issued, and I received the visa issue through the immigration office after the performance, but I could not deliver the truth because I believed it would be resolved afterwards. I am sorry that the actor Lee Jong-seok and the people involved have been in a great discomfort as the problem-solving process has been delayed and the departure has been delayed by one day.
The tax matters mentioned in YES24 Indonesia local corporation are not true. I apologize for the misunderstanding of Lee Jong Suk by conveying inadequate facts in the course of business processing.
So, yes, I visited my agency and apologized to actor Lee Jong-seok, and after that, I will settle the damage compensation problem through smooth negotiation.
I sincerely apologize for the inconvenience to many of you again.